HIQA · HSE frameworks · NMBI · GDPR-aligned · Built for Ireland

The governance platform
built for Irish nursing homes

Real-time compliance visibility, automated HIQA 72-hour alerts, and the complete evidence trail inspectors need to see — all in one place.

200+
Nursing homes
12,000+
Staff seats
94%
Avg HIQA pass rate
99.9%
Uptime SLA

EU data only · Hosted in Ireland / Germany · GDPR Art. 28 compliant · DPC registered · No credit card required

HIQA inspections are unannounced. When an inspector arrives, the DON needs to produce audit trails, training records, incident reports, and policy acknowledgements within minutes. Most Irish nursing homes currently manage this across paper binders, WhatsApp groups, and spreadsheets. That is a compliance risk no facility can afford.

Trusted by nursing home groups across Ireland

  • Rosewood Healthcare Group
  • Silverdale Care Group
  • Briar Hill Care Centre
  • Oak Court Nursing Home
  • Meadowview Care Group

Everything in one platform

Every governance tool a DON needs

12 integrated modules — all connected, all compliant with Irish healthcare standards, all in one place.

HIQA-aligned audits

Pre-built templates for every HIQA standard. Automatic action plans for non-compliant findings. PDF export for inspectors.

Standard 2.6 / 2.7

72-hour incident clock

Auto-starts on submission. HIQA notification reminders at 48h and 70h. Full immutable incident timeline.

Regulation 31

Action plans

Linked to audits, incidents and risks. Task checklists, evidence upload, overdue notifications.

Standard 5.4

Risk register

Live 5×5 heat map. Risk scoring, trend tracking, and rescoring with full audit trail.

Standard 5.5

Policy hub

Version control, per-staff acknowledgements with IP timestamps. Legal evidence chain for inspections.

Standard 5.1

Training matrix

Live grid — every staff member × every mandatory course. Certificate storage and expiry alerts.

Standard 4.7

e-Maintenance hub

Asset register, LOLER tracking for hoists and lifts. Safety-critical service alerts auto-create risk entries.

Standard 9.1

Surveys

Staff, resident and family feedback. NPS scoring. Anonymous responses. Findings to action plans pipeline.

Standard 3.2

Staff communications

Structured noticeboard with acknowledgement tracking. Replaces WhatsApp and paper notices. GDPR safe.

GDPR compliant

Simple to get started

Up and running in under an hour

No IT team needed. No implementation project. Import your staff list and you are live.

  1. 1

    Create your account

    Sign up at keymetrics.ie. Your 14-day free trial starts immediately — no credit card needed.

  2. 2

    Set up your facility

    Add your site, units, HIQA registration number, and bed count in our guided wizard.

  3. 3

    Import your staff

    Upload your staff list via CSV. All credentials go out automatically.

  4. 4

    Start governing

    Run your first audit, log your first incident. Your HIQA evidence trail starts immediately.

Built for Irish healthcare regulation

Designed around the rules that govern you

Every feature in Keymetrics maps directly to a HIQA standard, HSE requirement, or NMBI obligation.

HIQA

Health Information and Quality Authority — all National Standards for Residential Care mapped to audit templates and policy modules.

HSE frameworks

Health Service Executive guidelines — safeguarding, infection prevention, and clinical governance frameworks built in.

NMBI

Nursing and Midwifery Board of Ireland — CPD tracking, medication management, and professional standards compliance.

GDPR / DPC

EU data only. DPA with every tenant. Sub-processor register published. Data subject rights built into the platform.

LOLER

Lifting Operations Regulations — hoist and lift examination tracking with mandatory certificate storage and overdue alerts.

Regulation 31

Health Act 2007 — automated 72-hour HIQA notification clock with escalation at 48h and 70h.

What DONs say

Trusted by Directors of Nursing across Ireland

Real feedback from the people who use Keymetrics every day.

When our HIQA inspector arrived unannounced, I had the complete audit trail, training records, and incident log on screen within 2 minutes. The inspector was visibly impressed.
MK

Mary K.

Director of Nursing · Dublin

We manage 4 nursing homes across Kildare and Dublin. Before Keymetrics, I had no way to compare across sites. Now I have a live cross-site governance dashboard.
PB

Patrick B.

Group Owner · Kildare

The 72-hour HIQA clock alone is worth the subscription. I used to track these on a whiteboard. Now the notification timestamp is logged automatically.
FO

Fiona O'S.

Director of Nursing · Naas

Simple, transparent pricing

One price. Per site. All the features you need.

All plans include a 14-day free trial. No credit card required. Cancel any time.

Starter

Single-operator · single-site

€180/ month · per site · ex VAT

Start free trial

14 days free · no card needed

  • HIQA-aligned audit templates
  • Incident reporting + 72hr clock
  • Action plans
  • Policy hub + acknowledgements
  • Immutable audit trail + PDF export
  • Risk register
  • Training matrix
  • Surveys
Most popular

Standard

Single sites and small groups

€320/ month · per site · ex VAT

Start free trial

14 days free · no card needed

  • Everything in Starter
  • Risk register + 5×5 heat map
  • Training matrix + expiry alerts
  • e-Maintenance + LOLER tracking
  • Staff + resident surveys
  • Staff communications portal
  • Regional manager dashboard

Pro

Multi-site, 3 or more sites

€480/ month · per site · ex VAT

Start free trial

14 days free · no card needed

  • Everything in Standard
  • Family surveys + NPS scoring
  • Custom audit templates
  • Regional manager dashboard
  • SSO / Azure AD / SAML 2
  • API access
  • Priority support + SLA

Large group? Need a custom quote? Contact us at [email protected]

Ready to be HIQA inspection-ready from day one?

Join 200+ Irish nursing homes with real-time governance visibility, 14 days free — no card needed.

EU data only · GDPR compliant · No card required · Cancel any time